3 Tips to Help Your Elderly Loved One Embrace New Technology

Introducing new technology to an elderly loved one can feel like navigating uncharted waters. Still, patience and the right approach can make a world of difference. Whether it’s teaching them how to use a smartphone, video call family, or shop online, the key is to make the experience positive and stress-free.

Here are 3 tips to help you help your loved one feel more confident and comfortable with technology.

Start with the Basics 

Remember, technology might feel second nature to you, but it could be overwhelming for your loved one. Start by introducing the essential features they’ll use most often.

For example, if they’ve just gotten a smartphone, focus on teaching them how to make calls, send texts, and take photos. Once they’re comfortable with the basics, you can gradually introduce more features, like downloading apps or using voice assistants like Siri or Alexa.  Keep the sessions short and focused. Cover one or two functions at a time so they don’t feel bombarded with information. Reassure them that it’s okay to ask questions or take notes if that helps them remember.

Be Patient and Encouraging

Learning something new can be frustrating, especially when it feels complicated. Patience is key when helping your loved one with technology. Expect to repeat instructions and explain concepts in different ways until they fully grasp them.

Avoid using technical jargon and try to relate the technology to something they’re already familiar with. For example, explain email as “like sending a letter, but faster.” Celebrate small victories, like sending their first text or successfully joining a video call. A little encouragement can go a long way in building their confidence.

If you notice them getting frustrated, take a break. Remind them that it’s okay to learn at their own pace—there’s no rush.

Use Simple and Accessible Tools 

Not all devices and apps are created equal. Look for options that are designed with seniors in mind or are known for being user-friendly.

For example:

• Larger screens and fonts: Choose devices with bigger displays or adjust the font size to make reading easier.
• Simple apps: Recommend apps that are straightforward and intuitive, like Skype or FaceTime for video calls or YouTube for entertainment.
• Step-by-step guides: Create a written guide or bookmark helpful video tutorials for them to reference when they’re practicing on their own.

Another great idea is to explore tech support services specifically for seniors, like senior-focused classes at community centers or online resources like AARP’s technology workshops.

Really, the goal isn’t just to teach technology—it’s to make it a tool that enhances your loved one’s life. Show them how to use their new skills to connect with family, watch their favorite shows, or explore their hobbies online. When they see the benefits of technology, they’ll be more motivated to keep learning.