How to Educate Your Clients about Website Security Basics

A website is a place where you will find the web pages related to a domain. Often websites are given more importance like the website design, the landing pages, and the overall look is given the utmost care. However, the website’s security is not given the expected priority.

At times, due to the neglection of the employees or misuse of the network resources, the website falls prey to the cyber-attacks.

Web servers are open windows between the network and the world. Proper care should be taken care taken with web application updates, server maintenance, your website coding and limit the information that can pass through the website. You should thus provide the highest degree of web security to avoid any kind of data breaches and unethical practices.

Website security should be given the topmost place rather than an add-on and should make your clients also understand that website security is the crucial phase in website planning.

In this article, we will discuss crucial steps to educate your clients about basic website security.

Let us proceed with first things first, every website needs to be secure no matter what.

Explain Benefits of SSL Certificate :

SSL stands for Secure Sockets Layer. Customers can browse your website, buy products or services, and sometimes share information safely when online. Adding SSL Certificates enables a safe connection for mentioned activities.

Well, you can think of an SSL certificate as a giant windshield when you drive on the information highway. Similarly, an SSL certificate protects your site and also its visitors from a malicious virus, digital bugs, and hackers.

Remember, anything website or online transaction that needs to be secure needs to operate under the secure net of an SSL certificate.

There are types of SSL certificates available in market. For example, If your client has one website and it’s multiple sub domains then installing Wildcard SSL Certificate is best option.

There are many benefits of wildcard SSL :

Unlimited subdomains: With the help of wildcard SSL certificate we can set up as many as subdomains as we want and all of them use the same SSL certificate. There is no need to install a separate certificate for each subdomain as a wildcard certificate is just enough.

Affordability: Wildcard SSL Certificate is little high but as it covers all the subdomains you will on the profit side. So, overall it comes at a very affordable margin.

Website Planning Phase:

Make sure that website security is the main agenda. Inform the client that the website security is not something that cannot be done all of a sudden. It should be a gradual process.

Explain to them that a hacked website is not all an impressive move and can easily lose the reputation in the market.

It will obviously cost you a lot of money and money to get them back to normal. Also, a hacked website will be blacklisted by Search Engines and can lose all the organic traffic and lead to a drop in business leads.

Add website security as a priority in the contract form:

You have to include a section regarding website security or the steps to address the same. Adding relevant outlines to address website security can include:

  • Educate the clients why an ongoing security plan is critical.
  • Make them understand the security process or approach.
  • Share your recommendations and make a document regarding the same.
  • Be clear in mentioning who is responsible for maintaining the website security during the development stages and post-launch.

Educate the clients in the developmental stage:

Always enforce the serious effects of potential threats during development stage of website from the cyber attackers.

It is common that clients believe that cyber threats will happen to them, but in today’s internet ocean you can be the victim of cyber-attacks which might shock you.

Prepare them with basic website security tips so that they will have knowledge of safety measures.

Post-launch follow-up:  

As part of the post-launch follow-up, you will have one more opportunity to educate your clients about the best website security practices and what are the immediate steps to be taken.

  • Check for latest security updates and versions of software.
  • Make sure your installed antivirus updates regularly.
  • Keep important files and password secured.

Conduct a website security Training Session:

This is indeed another a great time to educate the client about the security threats they may face. You should address the ongoing website support and website security services.

However, if the client has signed a support contract, then it is your responsibility to take care of the security. If the client has not signed the support form, then it is again the best time to convince the client and you can charge on a monthly basis and also can review the website protection along with the client.

Take Away:

Henceforth, by making website security a priority in your website development projects and create awareness to the client regarding the same, you will have a strong position as a trusted partner in the industry thereby increasing the brand position.

Feel free to write to us and do mention any further tips to educate the clients for website security, we will add here in our blog.