MS Outlook is a fast and secure webmail client to send and receive email messages. But many Outlook users face trouble while selecting a name in Outlook that is known as the name cannot be matched in the address list. The issue mostly occurs when a user adds a new mailbox to the Microsoft Exchange Server from the Outlook client autodiscovery. Though this issue is not a big massacre but the lack of technical knowledge might complicate things while working. So, I will explain to you to fix the error using simple methods.
Let us now see how this error occurs on Exchange Server and Outlook 2016. Keep on reading to fix the error in Outlook 2016 and older versions. Also, you can easily Transfer Emails From Outlook to Gmail.
The issue might pop up for many users simultaneously. So, users must know why they experience an error the name cannot be matched in the address list. Keep reading to know the possible reasons:
However, these complications can be resolved by following the step-by-step procedures which are explained in the next section.
The name cannot be matched in the address list error can occur in Outlook 2016 and Microsoft Exchange. To resolve the issue, you would need to unhide the user from the global address lists (GAL).
There are two methods to resolve the issue, follow them respectively:
Now, you can observe the visible changes in your Microsoft Exchange 365. But, to clear the error in the Outlook application, follow the given steps:
However, if the given method didn’t solve, the name cannot be matched in the address list error. You can opt for the solution provided in the next section by clearing the credentials.
Credentials are user ID and Password stored in Credential Manager of Windows. Follow the given steps to clear credentials from MS Office:
Remember, before proceeding with the next steps, close all MS Office applications.
After the system restart, repair your MS Office application from the control panel to fix the name cannot be matched in the address list error.
To repair MS Office, follow the mentioned steps:
After you have repaired your MS Office, reconfigure your Outlook account and check for the issue is fixed.
I have mentioned step by step procedures to fix the error, the name cannot be matched in the address list. The provided solutions are simple and easy for novice users to resolve the issue by following them. However, do not be in a hurry while clearing your credential. Otherwise, you may end up losing data from other Windows applications.
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