There are still many reasons why remote working is still relevant. However, many businesses and employees are feeling tired of remote working, and want to go back to the office. In a post-Covid world, Hybrid work is the perfect compromise between the desire to ‘return to normal’ by returning to the office, and the necessity of enabling remote work for users that do not want to go back to the office, or possibly feel unsafe, or need to shield themselves or on behalf or a family member.
We spoke with TechQuarters, an IT partner providing business IT support London organisations have needed in the last year and half whilst they were forced to work from home. Nowadays, they are pivoting into helping businesses enable hybrid work. In their opinion, hybrid work is the ideal working model for everyone, because it guarantees everyone can work the way they feel is best for them, and it guarantees good cyber security.
How can businesses enable Hybrid Work?
One of the most common services TechQuarters provide as part of their range of London IT services is migrating their customers to the Cloud. As most people will know by now, the Cloud harnesses hyperscale datacentres that provide storage and computation that is accessed over internet connection. You can store everything from files and data, to applications, and even whole servers in the Cloud.
Many modern services utilize the Cloud in one or more ways – for example, all Google accounts created today are fully Cloud enabled. The Cloud makes it easier to collaborate and share data between locations, whilst upholding a high level of security; when data is hosted in the Cloud, it can be accessed from anywhere that has an internet connection. This is why the Cloud is essential for any Hybrid working scenario.
How does the Cloud support Hybrid Work?
When hybrid working it is of utmost importance to enable strong communication and collaboration. This is best enabled through Cloud-based products and services. To start with, employees should all be onboarded to a shared Cloud drive, and they should each have an individual Cloud drive. Products like Google Workspace and Microsoft 365 make this easy. Cloud drives make it very easy to share items out to other people, and if you have a shared location to store files that multiple people need access to, there will never be any hassle about making sure everyone has the most up to date version of a specific item.
Additionally, having a strong platform for communication is a must for hybrid working. For instance, Microsoft Teams unifies all common forms of communication – from instant message, to phone calls, video calls, webinars, and video conferences. Having a single space for all communications makes it much easier to keep track of what everyone is getting on with during their workday.
One challenge of Hybrid work can be delivering IT support to both on premise and remote users. But if your organization has migrated to the Cloud, it becomes much easier. TechQuarters has been delivering IT support for small business for many years now, and a big part of their business is remote support – they even revealed to us that 80 percent of IT cases they get from their customers can be fixed entirely remotely. When your business’ IT infrastructure is hosted entirely in the Cloud it becomes even easier to deliver remote support – because issues that would normally require physical support – such as server issues or hardware maintenance – can then be performed remotely with an IT engineer accessing the Cloud.