Connectivity Issues between Samsung TV and Wi-Fi
Smart TV isn’t really all that smart, without an internet connection. Every app users use on their Samsung TV, including YouTube, Netflix, and Hulu, needs to be connected to a live, stable wireless network to function. Users may experience difficulties configuring their devices if they recently purchased a new Samsung Intelligent TV or upgraded their internet gateway.
Here are some suggestions for determining the causes of why some Samsung TVs will not connect to Wi-Fi as well as the solutions to the issue, allowing viewers to resume enjoying their preferred content right away.
1. Samsung TV Facing Issues while Connecting to the Wi-Fi
The issue may simply be that users’ Samsung TV is not properly connected to their network if it fails to detect a wireless network or loses connection frequently. A few factors, such as outdated firmware or the necessity for a reset on the smart TV, can cause connectivity problems.
Certain more complicated problems like DNS settings for the router or MAC address problems might require a little more specialized knowledge to be resolved correctly. If so, it could be prudent to get in touch with tech support specialists to prevent more network problems. Fortunately, the majority have an easy DIY solution. Use the professional advice listed below to resolve Wi-Fi or an internet connection issue with a Samsung TV before calling a technician.
2. Process to connect Samsung TV to Internet or Wi-Fi
Installing a smart TV requires careful consideration of users’ network connections. Fortunately, Samsung made using Wi-Fi on Samsung Smart TV for the first time very simple.
- Grab the remote and visit Settings.
- Choose the General Tab, and then choose Network.
- Tap on ‘Open Network Settings’.
- Select the Wi-Fi network from the drop-down list.
- If users are prompted, enter the ‘network password’.
- Click Done and then OK.
Users might also need to reset their network settings if users have previously configured their network connection. Over the course of owning the TV, home network settings and configurations can change, so occasionally the TV needs a network refresh to keep up.
For a network refresh on Samsung Intelligent TV:
- To access Settings, take a hold of the remote and hit the Home button.
- Navigate to Settings, then General, then Network with the menu.
- Choose YES when users hover over the Reset Network option.
- Restart the television.
- The network settings ought to be able to be changed at this point.
3. Troubleshooting the Internet Connection
Try connecting the Samsung TV to other working networks to check if that helps decide whether the problem is with the network or the TV itself. Users can try to log in to another network using the Samsung TV to verify if the connection works if the home currently has two networks available. If it does, it appears that certain network connection users were trying to connect to be the cause of the problem.
4. Checking The Smart TV Signal Strength
If users have tried different networks and the problem persists or if there are no other networks available, there may be a problem with the intensity of the signal the router is sending to the device.
- Use the TV remote to visit Settings and then check the signal strength on the Samsung Smart TV.
- Choose Wireless by clicking General, then Network, then Open Network Settings.
- Check how many Wi-Fi bars are visible on the TV.
User’s problems are probably elsewhere if users are now just seeing full bars, therefore we will need to continue searching. If the user’s connection only has one or two bars, users might need to move their router closer to their TV or purchase an extension router to improve their connection. Users can also simply connect their Samsung TV to their router having an ethernet cord if they’d rather not bother about Wi-Fi signal strength at all. To do that, all users have to do is put an Ethernet cord directly into the back of the TV, then, to ensure their connection, insert the other end into the router.
5. Update Samsung TV Software
When a new version of a smart TV is released, the firmware typically receives upgrades to fix bugs and enhance the device. Users will need to manually download the firmware using a USB stick from the Samsung Download Center Page since users usually automatically update through the network connection, which is at present the source of the problem.
Below is how:
- Explore the download page and look for the user’s Samsung TV model.
- Download the appropriate firmware on the user’s PC by finding it.
- Users must store the firmware file users just downloaded to a USB drive after unzipping it.
- Make sure the TV is turned off.
- Users’ TV USB ports should accept the USB drive.
- Click the Home button when the TV is turned on.
- To update now, go to Settings, then Support, then Software Update.
- Choose YES. The choice to choose USB will then be presented to users; choose it.
- Next, any available software on the drive should be immediately found by the TV and installed. The TV should automatically resume after it’s finished.
6. Resetting User’s Samsung TV
Without having to fiddle with many settings on the router or TV, performing a complete restart on the Samsung TV might solve the problem. User’s temporary TV connectivity problems could be resolved by using this simple technique.
Samsung Smart TV reset:
- Ensure that the television is turned on right now.
- Pick up the TV remote and press and press the Power button.
- When users see the logo flash of Samsung on the screen, keep pressing the Power button.
- Keep watching the LED on the TV’s front till it is red and start blinking quickly…
- The TV should eventually come back on. Users can then attempt to reconnect to the Wi-Fi network to see if it resolves the problem.
If not, performing a complete factory reset on the TV will be the only remaining option to fix issues with the TV directly without getting into more complicated potential internet difficulties. Please keep in mind that once this process is finished, the TV will be restored to its factory settings and any apps or outdated software will be removed, necessitating a reconfiguration and fresh installation of the TV apps.
Doing a complete factory reset on the Samsung Smart TV requires:
- User’s TV remote’s Home button should be tapped.
- Navigate to Settings > General by clicking there.
- Choose Reset from the menu.
- A screen requesting the PIN users chose for the TV will appear. Don’t recall making one, though. The PIN by default is 0000.
- Users’ Samsung Smart TV will then reset itself automatically. If users are fortunate, their connection problems will also be resolved!
Hope this article helped teach how to resolve internet and Wi-Fi connection issues on Samsung TVs so they can resume enjoying their favorite shows and other fantastic smart TV features.
7. Users’ only TV Break should be for Commercials
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Many unique factors can prevent Samsung Televisions from establishing a Wi-Fi connection. Fortunately, people can attempt any of these tested solutions to go online. Users must get in touch with Samsung support if they have tried each one of these solutions and nothing has worked. They ought to be able to assist in unblocking users.